Last Updated: July 29, 2025
Hedfirst, LLC ("Hedfirst," "we," "us," or "our") provides SMS text messaging services to communicate important information about your healthcare services, account, and related updates.
By providing your mobile phone number and opting into our SMS program, you consent to receive text messages from Hedfirst. Consent is not required to purchase our services.
You may receive:
Message frequency may vary based on your interaction with our services.
Hedfirst does not charge for SMS messages. Standard message and data rates may apply according to your mobile carrier plan. Contact your carrier for rate information.
Reply STOP to any message to unsubscribe from all SMS communications.
Reply STOP MARKETING to opt out of promotional messages while continuing to receive service-related messages.
You will receive a confirmation message when you opt out. You may re-enroll at any time through your account settings or by texting START.
Your mobile phone number and SMS data are protected according to our Privacy Policy. We do not sell or share your mobile information with third parties for their marketing purposes.
Healthcare-related SMS communications are subject to HIPAA privacy protections as applicable.
Our SMS service works with major U.S. mobile carriers. Service availability may vary by carrier and location.
You agree to use our SMS service appropriately and not to:
We may modify, suspend, or discontinue SMS services with reasonable notice.
We may update these SMS Terms periodically. Continued participation constitutes acceptance of changes.
For questions about SMS services:
Hedfirst, LLC
Email: support@hedfirst.com
Phone: +1 888-427-1796
By participating in our SMS program, you acknowledge that you have read and agree to these SMS Terms & Conditions.