Last updated: March 2025
Hedfirst LLC (“we,” “us,” or “our”) offers SMS (Short Message Service) text messaging as a communication channel for customer support, informational messages, and occasional promotional updates. By opting into our SMS program, you agree to the following terms and conditions.
By providing your phone number and sending a text message to our designated number, you agree to receive SMS messages from Hedfirst LLC. These messages may include:
Consent to receive SMS messages is not a condition of purchase.
The number of messages you receive will vary based on your interaction with Hedfirst. Typical frequency may include:
Customer support responses as needed.
We reserve the right to adjust message frequency at any time.
Hedfirst LLC does not charge for SMS messages; however, standard message and data rates may apply as per your mobile carrier’s plan. Please check with your carrier for details.
You may opt out of receiving SMS messages at any time by replying STOP to any message received. Upon opting out, you will no longer receive further messages unless you re-enroll.
For assistance with SMS messages, reply HELP to any message, or contact us at:
We value your privacy. Your phone number and message data will be used solely for communication purposes and will not be shared or sold to third parties. For more details, please review our Privacy Policy.
SMS delivery is subject to your mobile carrier's network availability. Hedfirst LLC is not responsible for delays or undelivered messages due to carrier issues.
We may update these SMS Terms & Conditions from time to time. Continued use of our SMS services constitutes acceptance of any modifications.
For any questions or concerns, contact us at support@hedfirst.com or call us at +1 888-427-1796.